What's New

Kansas City Customer Experience Forum

Posted by Andy Mattox on Mon, Feb 27, 2012 @ 15:02 PM

February, 2012
Andrew Reise Consulting will be hosting a peer to peer Customer Experience discussion on February 3rd. Executives from the leading companies in the region will participate and share best practices.

Topics: Events, Customer Experience

Customer Experience in Telecoms

Posted by Andy Mattox on Mon, Feb 20, 2012 @ 15:02 PM

February, 2012
Andrew Reise Consulting will be sponsoring a Customer Experience Management event for North America Telecommunications providers. The event, which will be held in Miami, will present best practice case studies from leading CSPs as well as the hospitality and utilities sectors on how to implement profitable CEM strategies.

Learn more at www.cemintelecoms.com

Topics: Events, Sponsor, Customer Experience, Customer Experience Management

Frost & Sullivan Executive Exchange

Posted by Andy Mattox on Mon, Nov 21, 2011 @ 15:11 PM

November, 2011
Andrew Reise Consulting participated in the Frost and Sullivan Customer Contact Executive MindXchange in Coronado, CA as a guest of Cicero, Inc., a smart desktop software provider. The interactive event focused on call center strategies and operations and assisted executives seeking to deliver on their promises within customer service.

Learn more at www.frost.com
Learn more at www.ciceroinc.com

Topics: Events, Customer Service, Call Center